KARLI MICHAEL  ·  RESUME
Open to new opportunities
Program Manager Scrum Master Project Manager

Karli Michael

Senior Program Manager & Agile Delivery Leader

I turn cross-functional software delivery — Product, Engineering, Design, and QA — into predictable, on-time outcomes.

📍 Cocoa Beach, FL Open to remote · Tampa · Jacksonville PMP · PMI-ACP · A-CSM
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Summary

Program and delivery leader with a track record of guiding 3–4 concurrent cross-functional teams — 30+ people across Product, Development, Design, and QA — toward shared priorities and predictable delivery. PMP, PMI-ACP, and Advanced Certified Scrum Master certified, with experience surfacing risk early, clearing dependencies, and cutting cycle time to under 14 days without sacrificing quality. Looking for a Scrum Master, Project Manager, or Program Manager role where structured delivery and clear stakeholder communication move software teams forward.

Certifications

Core skills

Experience

KnowBe4 — Clearwater, FL 2019 – 2026

Senior Program Manager / Senior Agile Delivery Manager

  • Led delivery across 3–4 concurrent cross-functional teams of 30+ members, aligning Product, Development, Design, and QA around shared priorities, risk, and delivery commitments.
  • Ran quarterly planning across teams, balancing business priorities, capacity, dependencies, and stakeholder expectations.
  • Used Jira and delivery dashboards to give stakeholders real-time visibility into project health, risk, and execution progress.
  • Reduced cycle time to under 14 days by identifying workflow bottlenecks and driving process improvements with cross-functional partners.
  • Led Agile/SDLC coaching and change adoption through knowledge-sharing sessions across teams.
ConnectWise — Tampa, FL 2018 – 2019

Associate Project Manager

  • Managed project risks, issues, dependencies, and mitigation plans across cross-functional teams, escalating critical issues as needed.
  • Communicated project status, risks, and key decisions to Product Management and stakeholders.
  • Documented decisions, action items, and owners to support leadership governance and accountability.
  • Analyzed and reported project metrics, progress, and issues to support decision-making.

Education

University of South Florida — Tampa, FL

B.S., Business Analytics & Information Systems

Contact

Location
Cocoa Beach, FL
Open to remote · Tampa · Jacksonville
Email
karli_michael@outlook.com
Phone
954-798-1062
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